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Book Sections Year : 2005

Designing biases that augment socio-cognitive interactions


This chapter questions the assumption that the best environment for computer-supported collaborative learning is the one that most closely reproduces the features of face-to-face collaboration. Empirical studies have failed to establish the superiority of group interaction with richer media. Instead, the chapter explores media features that do not exist in face-to-face interactions and explains how these features might augment group cognition. The first feature, the persistency of the information display, turns the medium into a shared working memory. The second feature, storing the context in which the message is emitted, should enhance the construction of a shared understanding. The third feature, the display of a graphical summary of group interactions, is expected to facilitate group regulation. In these three examples, the medium is more than a neutral wire. It constitutes a functional component within the distributed cognitive system formed by the learners and the collaborative environment. (
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hal-00190826 , version 1 (23-11-2007)



Pierre Dillenbourg. Designing biases that augment socio-cognitive interactions. R. Bromme, F. Hesse and H. Spada. Barriers and Biases in Computer-Mediated Knowledge Communication, Springer Netherlands, pp.243-264, 2005, Computer-Supported Collaborative Learning Series, New York: Springer, ⟨10.1007/0-387-24319-4_11⟩. ⟨hal-00190826⟩


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